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Project Planning

Before you set out to identify and ultimately select an IT Solutions Provider, make sure that you have a clear picture in your mind of the following:


		Project Definition. What do you want to do? At the top of this list should be issues that are important to you.
		Goals and Objectives. What do you expect to get out of resolving those issues?
		Timescales. When do these issues have to be resolved?
		Cost. How much are you prepared to spend?
		Business Driver/Motivator. Why are you doing this?

In order to help you with this tricky task, we have put together a few key questions (see 'Choosing an IT Solutions Provider' below) that will act as a filter, and help you through that decision process.

Choosing an IT Solutions Provider

	Alpha	A N Other

Expertise and Experience. What proportion of the firm's technical staff is certified?	At Alpha, we are and we have always been an IT Solutions Provider. Our technical staff are 100% Microsoft certified - many to MCSE level. We have a broad range of experience, covering several areas of technical expertise. We add value to your projects by bringing in this experience, gained over years of carrying out similar projects.
Does the company offer a comprehensive service set?	Our range of IT services covers all the key areas of IT and the disciplines you are likely to require in your IT project: Infrastructure Networking Office automation E-commerce Messaging and collaboration. Our service set: Consulting Implementation Helpdesk and On-site Support Hosting Training
Can the company offer on-going support for your project? Does the company use remote technologies for support?	All of our clients are offered on-going support from our range of service products. If you find that none of our products is right for you, we'll work with you to create a bespoke option that suits. On a regular basis, (at least quarterly) we carry out an IT Review with you, to make sure that both your original vision and the day-to-day reality always remain on track. You will be appointed an Account Manager who will be responsible for making sure that we always have a good working relationship with you.
Does the company provide end-user training?	We believe that the way to make end-users more productive is to empower them with technology but more crucially, to provide them with the knowledge to use that technology efficiently. The best way to do that is through targeted training.

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