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The Corporate
SupporPAC™ is designed to minimise the overall total cost
of owning and running an IT infrastructure. |
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In-built
flexibility means that you can mix and match the network support
options required to suit your specific needs. You only pay for
the services that you need and only when you need them. |
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These include:
unlimited Telephone
Help Desk Support. |
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Unlimited
Remote
Diagnostic Support plus Fix. |
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Ad-hoc
Onsite Engineering Visit, Scheduled
Maintenance Visits and
Anti-Virus
updates. |
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In line with
our other Structured Packages
Alpha offers you the option to make additional savings of between
5% and 33% via our Cost
Saver Rates Options.
If you know that you will need a certain minimum amount of engineering
time say throughout the year then the option to buy in bulk
and benefit from the huge discounts is available. |
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In line with
the need for you to deal with a single supplier each Corporate
SupporPAC™ client is assigned a dedicated Alpha Account
Manager whose role it is to ensure that we maintain a well conducted
relationship with you. The other key point of contact at Alpha
is "Anchor" our support help desk. This is usually
your first port of call for any requests for support. |
